Privacy Policy


ARTS San Antonio Privacy Policy

Posted June 24, 2015


1. Our commitment to your privacy

ARTS San Antonio respects the privacy of every individual visiting our website, and we recognize that protecting the privacy and security of the
personally identifiable information we collect about you is an important responsibility.
You will find a link to this notice at the bottom of our homepage and on every page
within our website. By visiting, you agree and accept the practices
described in this Privacy Policy, and all applicable laws. The terms in this Privacy Policy
are subject to change without notice. By using the website, you expressly consent to our
collection, use, storage and disclosure of your information and data as described in this
Privacy Policy.


2. The kinds of information collected by us


In general, you can visit our website without telling us who you are or revealing any
information about yourself. Our web servers may collect anonymous, aggregated
information such as when you visited our site, how long you stayed, where you went
while you were here and if you linked here from another site. ARTS SA aggregates such
information to measure the use of our website and to improve its content.


We also may collect certain information about you, such as your IP (Internet Protocol)
addresses, domain name, links you clicked on to reach the website, and information
regarding your operating system and browser.


If you choose to purchase tickets through the website, redeem an AmazonLocal or
Groupon voucher, become an ARTS SA donor, sign up for ARtsTEach, or ask to be
added to our email list, you must provide us with personally identifiable information
such as your name, address, telephone number and email address. For ticket purchases
and contributions, your credit or debit card information is required and will be used
only during the transaction. For these online payments, your credit or debit card
information is communicated directly to our credit or debit card processing service.
Your online transaction receipt will display only the last four digits of your account
number. ARTS SA does not capture or retain credit or debit card information after a


If you purchase tickets or make a contribution by phone to the ARTS SA office and use
your credit or debit card, you card account information will be retained only long
enough for us to process the transaction. After the transaction is completed, we will
destroy your credit or debit account information. Unless you instruct otherwise, this
information is not retained in paper or digital form at the ARTS SA office or in other


3. How we use and disclose your information


ARTS SA uses the information you provide to process your orders and to provide our
services to you. We also may use this information to contact you regarding future events
and for other promotional or marketing purposes. In addition, your name and mailing
address information you provide to us is shared on occasion with other similar San
Antonio area nonprofit organizations to help them send information to you regarding
activities and causes similar to those of ARTS SA. Your telephone numbers, email and
credit card account information is not shared in any manner with any other


ARTS SA reserves the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect our rights
and/or to comply with a judicial proceeding, court order or legal process.


4. How you can “Opt-Out,” access, update, or delete your information


You can see, review, change, or delete your information by sending a request to us at Although we will make every effort to delete your
information from our databases, we may need to retain your information in our archives
and records in order to comply with the law, resolve disputes, troubleshoot problems,
assist with any investigations, enforce other policies and take other actions otherwise
permitted by law.


5. How we protect your information


When we transfer and receive certain types of sensitive information such as financial
information, we redirect visitors to a secure server for the transfer of data. We have
appropriate security measures in place in our physical facilities to protect against the
loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, please contact us.


6. Links on our Website


This Privacy Policy applies only to your use of the ARTS SA website. The website
contains links to other sites. We are not responsible for the privacy practices of those
other sites. Links to other sites do not imply an endorsement of the materials or policies
on those websites. You should read the privacy policies of each site you visit to
determine what information that site may be collecting about you.


7. Use of Cookies


When you visit our website, we place a “cookie” in the browser files of your computer. A
“cookie” is a file that tracks what you do on our website. Our “cookie” does not collect
any personally identifying information about you. We use the information it collects for
administrative purposes and to understand how visitors use our site. The majority of
web browsers accept cookies, but the “help” menu on your browser should give you
options for preventing, accepting, or receiving notice of new cookies. Please be aware,
however, that if you block cookies, some website functionality may be lost. You consent
to the placement of cookies on your hard drive when you visit the website.


If you have any questions or comments about this Privacy Policy please contact us at


ARTS San Antonio
418 10th Street, San Antonio, Texas 78215
Phone: (210) 226-2891